Terms And Conditions


Filed at the Chamber of Commerce under number 2190169316


  1. These terms and conditions shall apply to all offers and quotations issued by Tmoha, hereinafter referred to as Tmoha, as well as to all agreements entered into by Tmoha and other parties.
  2. The term other party€ is understood to mean any (legal) person with whom Tmoha has concluded or wishes to conclude an agreement.
  3. Clauses deviating from these terms and conditions are only applicable if and insofar as Tmoha has confirmed these in writing.
  4. Other information relevant to customer surveys and/or offers For the exhaustive list of cookies we collect see the List of cookies we collect section.


  1. All offers made shall be valid for a period to be stipulated by Tmoha.
  2. An offer shall only be binding if it has been confirmed in writing.
  3. The mere issuing of offers and/or brochures, price lists etc. do not constitute an obligation on the part of Tmoha to deliver or accept the order.


  1. Any agreements made with subordinates of Tmoha shall not be binding on the latter, unless they have been confirmed in writing by Tmoha. The term subordinates€ is understood to mean all members of staff and co-workers who have not been granted a power of attorney.


  1. Subject to the provisions hereinafter, an agreement shall only come into effect after the other party has accepted in writing a quotation issued by Tmoha, or Tmoha has confirmed in writing the order received from the other party.
  2. The content of the agreement is deemed to be correct and complete. If the correctness of the content of the agreement has not been rejected within eight business days, the parties shall be bound by it.
  3. Any supplementary agreements and/or promises made subsequently by Tmoha, employees of Tmoha, its sellers, agents or representatives or other intermediaries on behalf of Tmoha, are only binding upon Tmoha if and to the extent that Tmoha has confirmed these in writing.
  4. With regard to activities for which – according to their nature and scope – no quotation or order confirmation can be sent, the invoice and/or delivery note shall also be regarded as an order confirmation, and shall then be deemed to accurately and fully represent the agreement.
  5. All agreements concluded by Tmoha shall be subject to the suspense condition that the other party – at the sole discretion of Tmoha – is sufficiently creditworthy to fulfill its financial obligations under the agreement.
  6. Tmoha is entitled during or after conclusion of the agreement, and prior to (further) performance of the agreement, to demand security from the other party to ensure that all payment and other obligations will be met.
  7. Tmoha is entitled – if deemed necessary or desirable by Tmoha – to engage the services of third parties in the proper execution of the agreement, the costs of which shall be passed on to the other party in accordance with the quotations issued. The other party is entitled, subject to payment of items already delivered or performances rendered, to terminate the agreement for the aforementioned reason.
  8. Unless the other party stipulated specific requirements with regard to the material when placing the order, and these were expressly confirmed in writing by Tmoha, the deliveries shall be of trade quality.


  1. The costs arising from changes made to the order originally contracted, of whatever nature, made in writing or verbally by or on behalf of the other party, resulting in higher costs than originally and reasonably estimated when issuing the quotation, will be passed on by Tmoha to the other party.
  2. Should the other party, after submitting the order, wish to amend the order, the other party must notify Tmoha accordingly in writing, in a timely fashion. If the changes are communicated verbally or by telephone, the risks involved in implementing the changes shall be borne by the other party.
  3. Any changes made to the order may result in Tmoha exceeding the originally agreed delivery time; Tmoha assumes no responsibility for any such delay.


  1. All prices are exclusive of GST and are Ex Works/Ex Warehouse, unless agreed otherwise in writing.
  2. If one or more cost components are subject to an increase after the date of the agreement, which could not reasonably have been foreseen at the time of the agreement, Tmoha shall be entitled to increase the agreed price accordingly, with due observance of any existing statutory provisions in respect thereof, on the understanding that any future price increases are stipulated with the order confirmation.


  1. In the event that the other party fails to pay any amounts owed, petitions for a moratorium on payment, is declared bankrupt or liquidates its business, Tmoha shall be entitled to dissolve the purchase agreement or that part that has yet to be performed, without prejudice to its right to claim compensation.
  2. The other party may only cancel the order by registered letter. In this case, the other party shall owe 25% of the selling price.


  1. Unless otherwise agreed, the delivery time shall be the moment at which the items are dispatched from the warehouse of Tmoha. Delivery will be carriage paid only if and to the extent as so agreed and stated by Tmoha in the order confirmation or otherwise.
  2. The stated delivery time is indicative only and is not binding upon Tmoha, unless expressly agreed otherwise in writing.
  3. All freight, import and export duties, stationing and storage, guarding and customs clearance costs, taxes or other levies shall be borne by the other party.
  4. The items shall travel at the risk and expense of the other party, also in case of delivery carriage paid or if travelling in the name of Tmoha, whereby shipment constitutes delivery.
  5. Delivery shall go no further than placement on the threshold of the agreed delivery address. The other party is responsible for taking delivery and receipt of the goods.
  6. When part of an order is ready, Tmoha may, at its discretion, either deliver this part at that time or deliver it when the entire order is ready. Should the former be the case, all invoices relating to partial delivery must be settled within the term of payment stipulated in these general terms and conditions, unless otherwise agreed in writing with the other party.
  7. If on expiry of the delivery time the other party has not taken delivery of the items, they will be stored for the risk and account of the other party, and the other party shall be obliged to settle the full invoice amount immediately. If the full invoice amount remains unpaid after 6 months, the agreement shall be considered to have been dissolved by Tmoha, and the other party shall not be entitled to any compensation. The deposit shall be retained by Tmoha as compensation for costs incurred.
  8. In the event that Tmoha is unable to fulfill its obligations, it shall forthwith inform the other party accordingly, stating the expected duration of the delay in the delivery
  9. In no event will late delivery entitle the other party to claim compensation. Failure on the part of Tmoha to deliver on time shall not entitle the other party to cancel the order or to refuse delivery and/or payment of the goods.


  1. If no further details have been provided to Tmoha by the other party, the mode of transport, dispatch, packaging and the like shall be determined by Tmoha with due diligence, without accepting any liability for it. Any specific wishes of the other party concerning carriage/shipment shall only be carried out if the other party has declared itself willing to bear the extra costs thereof.


  1. If the other party refuses to take delivery of the purchased items, or returns the items to Tmoha without the prior written permission of Tmoha, Tmoha will be entitled to store the refused or returned items at the expense and risk of the other party and to keep these at the disposal of the other party; this shall not be construed to constitute an acknowledgement of the correctness of any complaints.


  1. Tmoha will retain title to the delivered items until such time as the other party has paid all the debts it owes Tmoha in respect thereof.
  2. In case of non-payment of the amounts due, suspension of payment, application for a moratorium on payment, bankruptcy, application for bankruptcy, A placement in receivership, death or liquidation of the other party€™s assets, Tmoha shall be entitled, without notice of default or judicial intervention being required, to cancel the agreement or that part in respect of goods yet to be delivered and to reclaim as its property any goods that may have been delivered but have not been paid or paid for in full, settling any amounts already paid, without prejudice to its rights to claim compensation for any loss or damage. In those cases, any claim that Tmoha may have against the other party shall become immediately due and payable. The costs of repossessing or reclaiming the items shall be borne by the other party.


  1. Barring any liability on the part of Tmoha pursuant to the provisions of mandatory law and the general principles of reasonableness and fairness, Tmoha assumes no liability for the costs, loss, damage and interests that may arise as a direct or indirect consequence of: a)Â Non-attributable failure to fulfill its obligations, as defined further in these terms and conditions. b)Â Acts or omissions on the part of the other party, its subordinates, or other persons engaged by it or on its behalf. c)Â Errors and/or defects in a design not discovered by the other party when approving the design
  2. Any liability on the part of Tmoha shall never exceed that of its suppliers.
  3. Tmoha assumes no liability for delays in delivery or damage to items delivered by it via a third-party carrier.
  4. Any liability on the part of Tmoha is always limited to the maximum sum paid out its insurers in the case in question.


  1. The term non-attributable failure€ is understood to mean: every shortcoming that cannot be attributed to any fault on the part of Tmoha, nor for which it is liable in accordance with the law, a legal act or generally accepted principles. Circumstances constituting non-attributable failure (Force Majeure) include, but are not limited to strikes in its business, excessively high staff absenteeism at Tmoha due to illness, transport difficulties, extreme weather conditions, fire, government measures, in any case including import and export restrictions, fixed quotas and disruptions in the business of Tmoha or its suppliers, as the case may be, as well as any breach of contract by its suppliers, as a result of which Tmoha cannot or no longer by expected by the other party to fulfill its obligations.
  2. If in the opinion of Tmoha the situation of Force Majeure is of a temporary nature, Tmoha reserves the right to temporarily suspend execution of the agreement until the circumstance constituting non-attributable failure no longer exists.
  3. If in the opinion of Tmoha the situation of Force Majeure is of a permanent nature, the parties may make arrangements to dissolve the agreement and the consequences arising therefore.
  4. Tmoha shall also be entitled to invoke Force Majeure if the circumstance rendering fulfillment of its obligations impossible commences after the point in time on which Tmoha should have fulfilled its obligations
  5. Tmoha assumes no liability for any loss or damage sustained by the other party arising from the inability of Tmoha to fulfill its contractual obligations (in a timely manner) due to circumstances which cannot be attributed to any fault on the part of Tmoha


  1. The other party is obliged to inspect the purchased goods or to have the goods inspected immediately on receipt/delivery. The other party must check whether the delivered items correspond to the agreement, such as: –   whether the correct items have been delivered –   whether the quantity of the delivered goods accords with what has been agreed –   whether the items conform to the agreed quality requirements or – in the absence thereof – whether the items conform to the requirements governing suitability for normal use and/or for commercial purposes.
  2. Complaints in respect of defects (see 14-1) shall be stated by the other party on the proof of receipt/consignment note, under penalty of expiryof the right of complaint.
  3. Complaints in respect of non-visible defects should be lodged in writing by the other party to Tmoha within eight days of receipt of the goods.
  4. The right to complain of the other party shall lapse if it does not allow Tmoha to inspect the items that are subject to complaint in their original state. If it considers the complaint justified, Tmoha reserves the right, at its discretion, either to remedy the defects or to replace the delivered goods free of charge, following the return of the originally delivered items.
  5. Tmoha will only issue a guarantee on faulty construction and/or technical defects. Shrinkages/tears and suchlike in wooden products are not covered by the guarantee, as these are due to the natural physical properties of wood. For all other products, the principle Sold€ as seen€ applies, unless otherwise agreed.


  1. Unless otherwise agreed, a deposit of 25% is required on submission of the order confirmation. The remainder is payable either net cash upon delivery, or by payment or transfer to a bank account nominated by Tmoha prior to delivery. Tmoha does not accept payments by cheque.
  2. Any payment made by the other party will primarily serve as payment of the interest due by it and debt collection costs and/or administrative expenses incurred by Tmoha, and will subsequently be deducted from the oldest outstanding claim.
  3. In the event that the other party: a. A is declared bankrupt, assigns its estate, requests suspension of payments, or an attachment is levied on its entire assets or part of its assets; b. Â dies or is placed under conservatorship; c. Â imputably fails to comply with its statutory obligations, or acts in contravention of any provision terms and conditions; d. omits to pay an invoice or a part thereof within the stated term; e. Â initiates or decides to halt its operations or transfer its business or a major part thereof, including the incorporation of its company in a newly to be established or existing company, or initiates changes to its corporate objectives;
  4. Tmoha reserves the right, by the mere existence of any of the aforementioned circumstances, either to consider the agreement dissolved without any notice of default or judicial intervention being required, or to claim immediate and full payment of any amount owed by the other party to Tmoha in respect of deliveries made by Tmoha without any warning or notice of default being required, without prejudice to the right of Tmoha to claim compensation for costs, damage and interests.


  1. If payment is not effected within the period mentioned in the preceding article, the contracting party shall be in default by operation of law and from the invoice date shall be subject to an interest charge of 5% per (part of) a month on the outstanding amount.
  2. All judicial and extra-judicial debt collection costs shall be borne by the other party. A The extrajudicial debt collection costs owed by the other party shall amount to at least 15% of the principal amount owed, plus the aforementioned interest, the minimum being € 150.00.


  1. All offers and agreements, including those concluded with other parties domiciled or residing overseas, shall be exclusively governed by the law of the India.
  2. Any disputes that may arise between the other party and Tmoha pursuant to the purchase agreement concluded between them, shall be submitted for arbitration to the competent court in the place of business of Tmoha